3kvi Terms and Conditions

1 Introduction and Acceptance

3kvi is an online gaming and betting platform for Bangladesh. These terms and conditions ("Terms") form a legal agreement between 3kvi and any user of the platform ("you" or "user").

By accessing or registering for our services through the 3kvi website, mobile application, or any other channel, you automatically agree to these Terms. If you disagree with any part of these Terms, please stop using our platform.

2 Eligibility and Age Requirement

To use 3kvi's services, you must meet the following eligibility criteria:

• You must be at least 21 (twenty-one) years old. 21+
• You must be legally capable and entitled to enter into contracts in your own name.
• It is your own responsibility to confirm whether online gaming and betting activities are subject to applicable regulations in your area of residence.
• You must not have been previously banned or had your account permanently closed by 3kvi.

Minors are strictly prohibited from opening an account or playing on 3kvi. We may request the necessary documents to verify age at any time.

3 Account Registration and Management

3.1 Creating an Account

When registering on 3kvi, you must provide accurate, complete, and up-to-date information. Accounts created with false information may be closed immediately and any funds in such an account may be forfeited.

Each user may operate only one account. If multiple accounts belonging to the same person are identified, all of them will be closed.

3.2 Account Security

It is your responsibility to keep your username and password confidential. If you believe that unauthorized access to your account has occurred, you must notify our support team immediately.

3.3 Identity Verification

As part of the KYC (Know Your Customer) process, 3kvi may request identity verification documents at any time. Withdrawals may be temporarily suspended until this process is completed.

4 Deposits and Withdrawals

4.1 Deposit Rules

Funds can currently be deposited on 3kvi through the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (Dutch-Bangla Bank, Islami Bank, BRAC Bank, and other major banks).

The minimum deposit amount is ৳100 (one hundred taka) for each method. The payment method used for a deposit must be registered in your own name. Deposits through third parties are strictly prohibited.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000 (one thousand taka). After successful verification, withdrawals are generally processed within 1 (one) hour. Withdrawal requests must be made to the same payment method used for the deposit.

5 Bonuses and Promotions

5.1 Welcome Bonus

After opening a new account on 3kvi, a 120% welcome bonus is available on the first deposit, up to a maximum of ৳20,000. For example: depositing ৳1,000 gives a ৳1,200 bonus, making the total balance ৳2,200.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 15 (fifteen) times the bonus amount — on the bonus funds only, not on the deposit amount. Example: ৳1,200 bonus × 15 = ৳18,000 must be wagered before the bonus funds become withdrawable.

Attempting to withdraw bonus funds before the wagering requirements are met may result in the bonus being cancelled.

5.3 General Bonus Terms

• Each bonus offer has a specific expiry period; expired bonuses are cancelled automatically.
• Bonuses are for personal use only. Attempting to meet wagering requirements through systems or software may result in account closure.
• 3kvi reserves the right to change, suspend, or cancel the bonus program at any time.
• Each person may claim each bonus offer only once.

6 VIP Program

Based on regular play on 3kvi, users can advance through four different VIP levels:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.4% weekly cashback and priority support.
• Gold: Up to 0.6% weekly cashback and special promotional offers.
• Platinum: Up to 0.8% weekly cashback and a dedicated VIP manager.

VIP level cashback is automatically added to the account every week. 3kvi reserves the right to change the VIP program terms at any time.

7 Fair Play Policy and Prohibited Activities

3kvi believes in the Fair Play policy and any form of cheating or misconduct is strictly prohibited. The following activities are expressly forbidden:

• Operating multiple accounts.
• Placing artificial bets for the purpose of bonus abuse.
• Using the platform for money laundering.
• Playing games using software bots or automated systems.
• Collusion or gaining an unfair advantage by cooperating with other players.
• Deliberately exploiting any technical flaw in the platform.

If any of the above violations are identified, 3kvi reserves the right to immediately close the account and freeze all deposited funds without investigation.

8 Gaming Rules and Betting Terms

Various types of games are available on 3kvi — slots, live casino, cricket, and other sports betting. Each game or betting market has its own rules, which are detailed on the relevant game information page.

8.1 Sports Betting

In sports betting, the result against which the bet was placed is considered final. If a match or event is cancelled, the stake for that bet will be refunded. Betting markets are available for cricket, football, kabaddi, and other sports.

8.2 Live Casino and Slots

All live casino games and slot games are operated by a certified Random Number Generator (RNG). If a bet is deemed void due to a technical fault in the game software, the stake for that bet will be refunded.

9 Responsible Gaming

3kvi places the highest importance on responsible gaming. We believe gaming is a form of entertainment and should never be a cause of financial hardship.

Users can use the following tools to protect themselves:

• Setting deposit limits.
• Temporary self-exclusion.
• Temporarily suspending the account.

If you experience a gaming problem, contact us or visit the Responsible Gaming page.

10 Privacy and Personal Data

3kvi's Privacy Policy applies to the collection, storage, and use of your personal data. By accepting these Terms, you are also agreeing to the Privacy Policy.

3kvi does not sell your personal data to third parties. However, specific information may be disclosed where required by legal obligations or for security verification purposes.

11 Copyright and Intellectual Property

All content on the 3kvi platform — logos, designs, text, graphics, and software — is the intellectual property of 3kvi or its licensors. Copying, modifying, or distributing any content without prior permission is prohibited.

The intellectual property rights of game content belong to the respective game providers (such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming).

12 Limitation of Liability

The 3kvi platform is provided on an "As-Is" basis. 3kvi will not be liable in the following circumstances:

• If gaming is disrupted due to technical faults or server downtime.
• If a bet is lost due to an internet connection issue.
• If a transaction is affected by a system failure of a third-party payment provider.
• If loss occurs due to the user's own negligence or incorrect information.

13 Account Closure and Termination

A user may request closure of their account at any time by contacting support. Any remaining balance is withdrawable, subject to wagering requirements being met, before the account is closed.

3kvi may close or suspend an account for the following reasons:

• Violation of any clause of these Terms.
• Failure to provide documents requested for identity verification on time.
• If suspicious or fraudulent activity is identified.
• To apply self-exclusion upon request.

14 Dispute Resolution

If you have a dispute or complaint about any matter, please contact our support team first. Our support team is active seven days a week, twenty-four hours a day, and provides assistance in both Bengali and English.

After submitting a complaint via live chat or email ([email protected]), we will make every effort to provide a resolution as quickly as possible.

15 Changes to Terms

3kvi reserves the right to change, amend, or update these Terms at any time. Continued use of the site after any change means you have accepted the new Terms. It is therefore recommended that you visit this page regularly.

16 Contact

If you have any questions or comments about these Terms, please contact us:

• 24/7 Live Chat Support
• [email protected]